Policies

Shipping and Processing 

Our processing time is anywhere from 2-4 days and our shipping time is anywhere between 2-8 days depending on the destination.

Refund and Return Policy

We are not able to issue refunds after the order has been shipped. We are not responsible for lost or broken items please contact your local postal service or USPS website. 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Any refunds or replacements will be issued after we receive the item. 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Once a package is out of Mystic Moth Crystal's possession, we are no longer responsible.